Publishing Videos to Social Media Platforms

Product(s)
Video Cloud
Role(s)
Studio User
Task(s)
Share Using Brightcove Social

In this topic you will learn how to publish videos to social media using Brightcove Social.

 

Brightcove Social allows you to easily publish videos in your Video Cloud account out to YouTube, Facebook and Twitter. Before you can publish videos, you must create publishing destinations for the social accounts you wish to publish videos to. For information on creating publishing destinations, see Creating Social Media Publishing Destinations.

Note that using Auto Sync and manually publishing videos using the Social module are independent operations. Auto Sync is not aware of which videos have been manually published using the Social module. If a video is tagged in a way that causes Auto Sync to publish it to one of your social destinations, it will do that regardless if that video has previously been manually published using the Social module.

Determining the rendition to publish

In order to distribute videos to a social platform, videos should have at least one MP4 rendition or a video master available. Videos uploaded using one of the Brightcove provided, standard ingest profiles will save a master by default. For more information on archiving masters, see the Archiving Masters document.

When distributing videos to a social platform, Brightcove Social will attempt to distribute the highest quality rendition that meets the rules applied by the individual social platform. If the rendition sent to the social platform is rejected, there is no attempt to send another rendition.

The rules to rank videos are as follows:

  • MP4 assets are better than any other video container. No attempt is made to order the other types of video containers.
  • If the video containers are of equivalent quality, the video with the higher encoding rate is considered better.
  • If the encoding rates are of equivalent quality, the video with the higher resolution is considered better. Note that because not all renditions of a video necessarily have the same aspect ratio, we compare videos based on a computed 'compound' proxy for the resolution by using the product of the height and the width of the respective videos.

Note that if one of the video assets is lacking any of the above information necessary to make the comparison, that video is considered 'worse' than the video that has all of the necessary information.

Publishing videos to social media

Once you have created publishing destinations, follow these steps to publish videos to social media.

  1. Open Brightcove Social.
  2. Click Videos in the left navigation. A list of videos in your Video Cloud account will display. Videos that haven't been published to a social media account will display a Status of Never Published. Videos that have been published will display Check Status. Click the link to see the publishing status of the video on the social media destinations.
  3. Click on a video to publish and then click Publish.

    Note: Videos that are DRM enabled will display a lock icon in the video thumbnail. DRM enabled videos that were ingested using a Dynamic Delivery ingest profile can be published, however, they can't be downloaded or have clips created. These buttons will be disabled when a DRM enabled video is selected.

  4. Select the destination(s) to publish the video to. You can also click Add New Destination to create a new destination.

    Note: Destinations with an error will display an error icon () next to the name. Select the destination and then click Reconnect to resolve the issue.

  5. Review the video metadata properties for each destination. The video properties will differ depending on the social media platform you are publishing to. For more information, see the sections for each social media platform:
  6. Click the Publish to Destination button to publish the videos. Monitor the distribution status by clicking Published in the left navigation. For information on viewing the status of publishing streams, see Viewing Your Social Media Publishing Streams.

Publishing videos using the Publish button is a one-time publishing operation. Videos published using this method will not receive any metadata updates from the Social module after the initial upload.

Setting video properties for YouTube

By default, videos that are up to 15 minutes long can be uploaded to YouTube. For information on uploading longer videos, see Enabling Longer Videos In YouTube. After a video is published to YouTube, any updates to the source video in Studio will not update on the YouTube side.

When choosing a YouTube destination, the following video properties can be configured:

Note: Default video properties for YouTube can be set by editing the destination.

Configuring the thumbnail source

When posting to YouTube, the video thumbnail source can be set to:

  • YouTube - YouTube will select a thumbnail
  • Video Cloud - Use the Video Cloud thumbnail image as the YouTube thumbnail
  • Custom Image - Browse and select a custom thumbnail image to use

Checking Use for all destinations will use this thumbnail for all destinations currently being published to.

Note: Before you can post custom video thumbnails from Brightcove Social to YouTube, your YouTube account must be verified. For information on verifying your YouTube account, see this link.

Note: Updates to thumbnail images in Studio will not update the thumbnail image on the YouTube side.

Configuring the Post Info properties

Click on the POST INFO Info link. The following YouTube video properties can be set:

  • Title - Title of the video (defaults to Video Cloud title). YouTube supports up to 100 characters.
  • Description - Description of the video (defaults to Video Cloud short description). YouTube supports up to 5000 characters.
  • YouTube Category - Content category for the video
  • Tags - Tags for the video (defaults to Video Cloud tags). There's no specific tag count limit; you can use max 30 characters per tag, and the text field accepts up to 500 characters.

Configuring the Schedule properties

Click on the SCHEDULE link and select a schedule setting:

  • Publish Immediately - To publish the video immediately
  • Schedule Publish Date - To choose a publish date and time for the video.

Note: To have the video visibility set to Unlisted or Private, set the Schedule option to Publish Immediately and set the Visibility option to Unlisted or Private.

Configuring the Captions properties

Click on the CAPTIONS link. Select the source for the captions:

  • Use Video Cloud captions - Uses the captions associated with the video. For information on working with captions in Video Cloud, see Overview: Adding Captions to a Video.
  • No captions - No captions will be sent to YouTube
  • Upload captions - Click Upload captions and browse and select a captions file. The captions file should be in .VTT or .SRT format. Select the caption Language, add a Label and select the Format. Click Add Caption File.

Configuring the Visibility properties

Click on the VISIBILITY link and select a Privacy setting for the video. The following Privacy settings are available:

  • Public - Anyone can view the video
  • Unlisted - Anyone who has the link to the video can view it
  • Private - Video can only be seen by you and the users you select

Note: With YouTube destinations, it is possible to dynamically assign the privacy setting using a custom field associated with the video. For information, see Setting the Privacy Status for a Video.

There is also a setting to Notify subscribers when video is posted to YouTube. If checked, your subscribers will see your videos in their Subscriptions feed and may receive a notification that the video was uploaded.

Note: For more information on the YouTube Privacy settings, see the YouTube documentation.

Configuring the License properties

Click on the LICENSE link and select a License and Rights Ownership setting for the video. The following settings are available:

  • Standard YouTube License
  • Creative Commons - Attribution

Note: For more information on YouTube License and Rights Ownership, see the YouTube documentation.

Setting video properties for Facebook

When choosing a Facebook destination, the following video properties can be configured:

After a video is published to Facebook, any updates to the source video in Studio will not update on the Facebook side.

Note: Default video properties for Facebook can be set by editing the destination.

Note: Facebook does not allow .gif images. If your video is using a .gif for the thumbnail image, the publish to Facebook will fail.

Configuring the thumbnail source

When posting to Facebook, the video thumbnail source can be set to:

  • Facebook - Facebook will select a thumbnail
  • Video Cloud - Use the Video Cloud thumbnail image as the Facebook thumbnail
  • Custom Image - Browse and select a custom thumbnail image to use

Checking Use for all destinations will use this thumbnail for all destinations currently being published to.

Note: Updates to thumbnail images in Studio will not update the thumbnail image on the Facebook side.

Configuring the Post Info properties

Click on the POST INFO link. The following Facebook video properties can be set:

  • Title - Title of the video (defaults to Video Cloud title). Facebook will truncate after 65 characters
  • Status Message - Description of the video (defaults to Video Cloud short description). Note that Facebook has disabled their search API, therefore, it's not possible for us to auto complete a Facebook mention.
  • Tags - Select a Facebook tag from the list
  • Facebook Category - Content category for the video

Configuring the Schedule properties

Click on the SCHEDULE link. Select Publish Immediately to publish the video immediately or select Schedule Publish Date and select a Publish Date & Time. You can also set that Posts Never Expire or select Schedule Expiration and then select a Expiration Date and Time. A Time Zone can also be selected.

Configuring the Captions properties

Click on the CAPTIONS link. Select the source for the captions:

  • Use Video Cloud captions - Uses the captions associated with the video. For information on working with captions in Video Cloud, see Overview: Adding Captions to a Video.

    For captions Facebook requires a language, which Social populates from the language on the text track, and a name, which Social populates from the label on the text track.

    Be aware that the name will be visible to viewers in the Facebook player via the 'Setting' menu and the 'Closed Captions' menu. We recommend that text track labels be set to something that will be meaningful to viewers. (For example, Labelling captions in different languages in those languages.)

  • No captions - No captions will be sent to YouTube
  • Upload captions - Click Upload captions and browse and select a captions file. The captions file should be in .VTT or .SRT format. Select the caption Language and Format. Click Add Caption File.

Note: Facebook requires that the caption language include a country in addition to the language. e.g., en-US or en-UK. A language code of just a country code (i.e. 'us') will fail when syncing.

Configuring the Target properties

Click on the TARGET link to set where the video can be seen. The following options are available:

  • Audience Optimization Interests - Add tags to describe the interests of people who are most likely to enjoy your post. For more information, see the Facebook documentation.
  • Location Restrictions - Add countries to include or exclude from seeing the post

Configuring the Monetize properties

Click on the MONETIZE link. The following properties can be set:

  • Who is your business partner for posts to this destination? - Add a business partner for branded content posts. As you type, a list of matching businesses will appear. For information on Facebook branded content, see the Facebook documentation.
  • Allow business partner to boost posts

Configuring the Rights properties

Note: Your Facebook account must have access to the Facebook Rights Manager for the Rights option to appear.

Click on the RIGHTS link. The following properties can be set:

  • Detect Matching Content - Check to enable Facebook rights management. For information, see the Facebook documentation.
  • Specify Ownership - Specify copyright ownership on video, audio, or both
  • Country Selection - Select Worldwide, Include Countries or Exclude Countries. If include or exclude is selected, then add the Location Restrictions.
  • Apply Match Rule - Select a rule. The Match Rule determines what automatic actions happen when people upload matched videos. Match Rules are managed inside of Facebook.
  • Grant Permission - Authorize certain people or Pages or Instagram accounts to have permission to post videos matching your content.

Configuring the Distribution properties

Click on the DISTRIBUTION link to set where the video can be seen. The following Custom Distribution and Moderation options are available:

  • Show in News Feed - Shows video in News Feed
  • Allow Embedding - Allow video embeds on third-party sites
  • Add as Secret Video - Videos will be accessible only via a direct URL and are not searchable for people on Facebook
    • Turn off Reactions, Comments and Shares - Disallows likes and comments

Configuring the Tracking properties

Click on the TRACKING link to assign a universal ID to track the video across systems. The following Universal ID options are available:

  • Leave Blank
  • Use Video ID from Video Cloud
  • Use Reference ID from Video Cloud, if present

Setting video properties for Twitter

When choosing a Twitter destination, the following properties can be configured:

After a video is published to Twitter, any updates to the source video in Studio will not update on the Twitter side.

Note: Default video properties for Twitter can be set by editing the destination.

Configuring the Post Info properties

Click on the POST INFO link and enter the Tweet content. Note that @mentions will be converted to #hashtags when being sent to Twitter. For more information, see the blog post, Deprecation of Twitter @mentions in Brightcove Social.

Creating a clip

Brightcove Social provides the ability to create video clips from existing videos in your Video Cloud account. Clips can be used as short, teaser videos that can be posted to social media. To create a clip, click Create Clip. For information on creating a clip, see Creating a Video Clip Using Brightcove Social.

Downloading videos

Brightcove Social provides the ability to copy the video URL or download a video source file. When downloading, the highest quality MP4 rendition will be downloaded. If there are no MP4 renditions, the Download link will be disabled.

Note: You cannot download videos that have DRM enabled (lock appears in the video thumbnail). If you select a DRM enabled video, the Download button will be disabled.

Follow these steps to download a video.

  1. Open Brightcove Social.
  2. Click Videos in the left navigation. A list of videos in your Video Cloud account will display.
  3. Click on the video to download and then click Download.
  4. Copy the video URL or click the link to open the video in your browser. Right click the video to save the source file locally.
  5. Click Done.

The intention of the download link is to allow you to download the file or to use the URL as a value that can be provided to a social platform’s uploader module (for platforms that support upload from an URL). The URL is not intended to be a long-lived, publicly-accessible URL that you would paste into a public social platform post.

Viewing videos in the Media module

Videos on the Videos page can be viewed in the Media module by clicking on a video and then clicking View in Media.

Viewing the published locations

Videos that have been attempted to be published to social media will display Check Status in the Status column.

Clicking the Check Status link will display a list of social destinations that the video was published to and the status of the publish.

Publishing 360° videos

Both YouTube, Facebook and the Brightcove Player support 360° video playback. When a 360° video is published to YouTube or Facebook using Brightcove Social, the video will playback in 360° mode. Note that there may be a delay while the 360° effect is processing. Before uploading 360° videos to Video Cloud, there are some things you must do. For information on working with 360° videos, see Working with 360-Degree Videos. Once your video has been uploaded, the process to publish 360° videos is the same as regular videos.

Note: Playback of 360° videos is limited to certain browsers.

Note: When using the Social module to sync a 360 video, the ingest profile used to ingest the video must be configured to save the master file or the video won't sync in 360.