Documentation Updates

24-September-2021

New Docs

Title: Auto Captions
Description: This topic contains details for encoding settings related to automatically generating captions for your videos when they are processed.
Link: https://zencoder.support.brightcove.com/encoding-settings/assets/encoding-settings-auto-captions.html
Category: Zencoder
Title: Player Debug Mode
Description: In this topic, you will learn how to use the Brightcove Player debug mode.
Link: https://player.support.brightcove.com/troubleshooting/player-debug-mode.html
Category: Brightcove Player

Major updates

Title: Receiving In-App Purchase Notifications
Description: Added some missing information
Link: https://beacon.support.brightcove.com/monetization/general/receive-iap-notifications.html
Category: Beacon monetization
Title: Step-by-Step: Streaming a Secure Reliable Transport (SRT) Live event
Description: Added information on CIDR whitelists
Link: https://live.support.brightcove.com/get-started/step-step-live-srt.html
Category: Live
Title: Creating and Managing Live Events using the Live Module
Description: Added information on CIDR whitelists
Link: https://live.support.brightcove.com/live-module/creating-and-managing-live-events-using-live-module.html
Category: Live
Title: Creating a JSON Web Token (JWT)
Description: Added flags for the prid and vids JWT claims
Link: https://general.support.brightcove.com/developer/create-json-web-token.html#Claims_for_Playback_Restrictions
Category: Playback Restrictions, JWT

Minor updates

Title: Working with Labels
Description: Corrected some misleading code
Link: https://apis.support.brightcove.com/cms/managing-videos/working-with-labels.html#creating_managing_labels
Category: CMS API
Title: Overview: Cloud Playout
Description: Added note that activation takes up to 2 minutes, so that needs to be taken into account in the Start Time
Link: https://studio.support.brightcove.com/cloud-playout/getting-started/cloud-playout-overview.html#limitations
Category: Cloud Playout
Title: Dimension Guides
Description: Fixed an issue in all dimension guides that prevented sample requests from working
Link: https://apis.support.brightcove.com/analytics/dimension-guides/index.html
Category: Analytics API
Title: Overview: Brightcove Player SDK for iOS
Description: Added support for iOS 15
Link: https://sdks.support.brightcove.com/ios/basics/overview-brightcove-player-sdk-ios.html
Category: Native SDKs
Title: Overview: Brightcove Player SDK for tvOS
Description: Added support for tvOS 15
Link: https://sdks.support.brightcove.com/tvos/basics/overview-brightcove-player-sdk-tvos.html
Category: Native SDKs
Title: The Brightcove Native SDKs
Description: Added support for iOS 15 and tvOS 15
Link: https://sdks.support.brightcove.com/getting-started/brightcove-native-player-sdks.html
Category: Native SDKs
Title: Creating a Playlist
Description: Add details on playlist manipulation after creation
Link: https://beacon.support.brightcove.com/using-brightcove-beacon/creating-a-playlist.html
Category: Brightcove Beacon Classic

17-September-2021

New Docs

Title: Automatically Generating Captions for Videos
Description: In this topic you will learn how to automatically generate video captions.
Link: https://studio.support.brightcove.com/media/generating-captions-videos.html
Category: Video Cloud
Title: NEW VIDEO: Generating Captions for Videos
Description: Learn how to automatically generate captions for videos.
Link: https://studio.support.brightcove.com/training/video-cloud-studio-training-videos.html?videoId=1710999192206152489#tab3
Category: Video Cloud
Title: Requesting Auto Captions
Description: This topic explains how to request the generation of captions from audio tracks in your video using the Dynamic Ingest API.
Link: https://apis.support.brightcove.com/dynamic-ingest/ingest-guides/requesting-auto-captions.html
Category: Captions, Dynamic Ingest API
Title: Setup Automatic Email on Documentation Updates
Description: In this topic, you will learn how to use Distill to watch the documents updates page and automatically be emailed a notice that updates have changed.
Link: https://support.brightcove.com/distill-setup.html
Category: General Documentation

Major updates

Title: Creating a JSON Web Token (JWT)
Description: Added the drules claim for Playback Restrictions
Link: https://general.support.brightcove.com/developer/create-json-web-token.html#Claims_for_Playback_Restrictions
Category: Playback Restrictions, Delivery Rules, JWT
Title: Video SEO Schema Generator Plugin
Description: Updated note steps for setting BC Player configuration to turn off Flash
Link: https://player.support.brightcove.com/plugins/video-seo-schema-generator-plugin.html#Plugin_options
Category: Brightcove Player
Title: Dynamic Ingest API Reference
Description: Update for Auto-Captions
Link: https://apis.support.brightcove.com/dynamic-ingest/references/reference.html
Category: Captions, Dynamic Ingest API
Title: Dynamic Ingest API Ingest Fields Reference
Description: Update for Auto-Captions
Link: https://apis.support.brightcove.com/dynamic-ingest/references/dynamic-ingest-ingest-fields.html
Category: Captions, Dynamic Ingest API

Minor updates

Title: Implementing Delivery Rules
Description: Added note that drules set in the JWT override rules set at the account level
Link: https://apis.support.brightcove.com/delivery-rules/getting-started/implementing-delivery-rules.html#Scope
Category: Delivery Rules
Title: Overview: Live API
Description: Add link to Live Scheduling doc for SEP jobs.
Link: https://apis.support.brightcove.com/live-api/getting-started/overview-brightcove-live-api.html#Static_entry_points
Category: Live, SEP
Title: AMP Using External Videos
Description: Updated some broken links.
Link: https://player.support.brightcove.com/amp/amp-using-external-video.html#Resources_from_AMP
Category: AMP, Brightcove PLayer
Title: Uploading Videos Using Remote URLs
Description: Updated note on Dropbox to indicate that spaces in folder/filenames must be removed for uploads to work (URI-encoding spaces is not sufficient).
Link: https://studio.support.brightcove.com/media/uploading-videos-remote-urls.html#dropbox
Category: Upload Module
Title: Uploading Videos Using the Upload Module
Description: Updated note on Dropbox to indicate that spaces in folder/filenames must be removed for uploads to work (URI-encoding spaces is not sufficient).
Link: https://studio.support.brightcove.com/media/manage/uploading-videos-using-upload-module.html#upload
Category: Upload Module
Title: Brightcove Live API: Server-Side Ad Insertion (SSAI)
Description: Added note that only segment-accurate ad insertion is enabled for AES Live jobs by default. Frame accurate insertion requires account configuration by Support
Link: https://apis.support.brightcove.com/live-api/ssai/live-api-server-side-ad-insertion-ssai.html
Category: Live, AES, SSAI
Title: Implementing Server-Side Ads in the Live Module
Description: Added note that only segment-accurate ad insertion is enabled for AES Live jobs by default. Frame accurate insertion requires account configuration by Support
Link: https://live.support.brightcove.com/live-module/implementing-server-side-ads-live-module.html
Category: Live, AES, SSAI
Title: Creating and Managing Live Events using the Live Module
Description: Added undocumented error that may occur when several live jobs are created in one region in quick succession
Link: https://live.support.brightcove.com/live-module/creating-and-managing-live-events-using-live-module.html#Limitations
Category: Live
Title: Live API: Error Messages
Description: Added undocumented error that may occur when several live jobs are created in one region in quick succession
Link: https://apis.support.brightcove.com/live-api/references/live-api-error-messages.html
Category: Live
Title: Managing Text Tracks Using the CMS API
Description: Added note on how to delete text tracks via the CMS API
Link: https://apis.support.brightcove.com/cms/managing-videos/managing-text-tracks.html
Category: Text Tracks, Captions, CMS API

10-September-2021

New Docs

Title: Related Content
Description: In this topic, you will learn what related content is and where it is displayed.
Link: https://beacon.support.brightcove.com/references/related-content.html
Category: Brightcove Beacon

Major updates

Title: Video SEO Schema Generator Plugin
Description: Added new options for transcript
Link: https://player.support.brightcove.com/plugins/video-seo-schema-generator-plugin.html#Plugin_options
Category: Brightcove Player
Title: Video Cloud SSAI API
Description: Added ad_tracking_sample_percentage field to enable logging
Link: https://apis.support.brightcove.com/ssai/getting-started/video-cloud-ssai-ad-config-api.html#Create_an_ad_configuration
Category: SSAI
Title: Rate Control Settings
Description: Added note to indicate that using quality rather than bitrate settings significantly reduces processing time.
Link: https://zencoder.support.brightcove.com/encoding-settings/general-audio-video/encoding-settings-rate-control.html#quality
Category: Zencoder
Title: Brightcove Player Sample: Download Video Plugin
Description: Added percentage downloaded and activity indicator to the download
Link: https://player.support.brightcove.com/code-samples/brightcove-player-sample-download-video-plugin.html
Category: Brightcove Player

Minor updates

Title: Introducing Pages
Description: Added info on using blocks in combination on a single page
Link: https://beacon.support.brightcove.com/using-brightcove-beacon/introducing-pages.html
Category: Brightcove Beacon

3-September-2021

New Docs

Title: Analytics Overview
Description: In this topic, you will learn of the two different types of analytics data available for your Beacon content.
Link: https://beacon.support.brightcove.com/analytics/analytics-overview.html
Category: Brightcove Beacon
Title: Resources for Analytics
Description: Resources to help you to understand analytics for your Beacon apps.
Link: https://beacon.support.brightcove.com/analytics/resources.html
Category: Brightcove Beacon
Title: Resources for Monetization
Description: Resources to help you to configure monetization in the different App stores.
Link: Resources for Monetization
Category: Brightcove Beacon
Title: Change a User's Password
Description: This topic explains how to change the password for one of your users.
Link: https://beacon.support.brightcove.com/admin/change-user-password.html
Category: Beacon
Title: Documentation Updates
Description: List of recent documentation updates. CUSTOMER VERSION
Link: https://support.brightcove.com/doc-updates.html
Category: General

Major updates

Title: ‘Social Module Videos'
Description: All of the Social module videos have been updated for the blue steel branding.
Link: https://studio.support.brightcove.com/training/video-cloud-studio-training-videos.html#tab6
Category: VIdeo Cloud
Title: Live Module Videos
Description: All of the Live module videos have been updated for the blue steel branding.
Link: https://live.support.brightcove.com/get-started/brightcove-live-training-videos.html
Category: Live
Title: Using Delivery Rules with Brightcove Player
Description: Added section for using the JSON editor
Link: https://player.support.brightcove.com/playback/using-delivery-rules-with-bcp.html
Category: Brightcove Player, Delivery Rules
Title: Overview: Brightcove Live API
Description: Added new section indicating which states of a live job are billable, and which are not.
Link: https://apis.support.brightcove.com/live-api/getting-started/overview-brightcove-live-api.html#billable_states
Category: Live API
Title: Creating and Managing Live Events using the Live Module
Description: Added new section indicating which states of a live job are billable, and which are not.
Link: https://live.support.brightcove.com/live-module/creating-and-managing-live-events-using-live-module.html#billable_states
Category: Live Module
Title: Scheduling App releases in the App Stores
Description: Update the app stores information with new scheduling release options.
Link: https://beacon.support.brightcove.com/creating-your-apps/general/schedule-apps.html
Category: Brightcove Beacon

Minor updates

Title: Picture-in-Picture Plugin
Description: Added note that this plugin does not support captions
Link: https://player.support.brightcove.com/plugins/picture-picture-plugin-aka-floating-or-pinned.html
Category: Brightcove Player
Title: Beacon Known Issues
Description: Add issue where Beacon does not get Live Analytics
Link: https://beacon.support.brightcove.com/references/known-issues.html
Category: Beacon Classic
Title: Uploading Videos Using the Upload Module
Description: Added notes on how Dropbox URLs must be modified to work
Link: https://studio.support.brightcove.com/media/manage/uploading-videos-using-upload-module.html
Category: Video Cloud Studio
Title: Uploading Videos Using Remote URLs
Description: Added notes on how Dropbox URLs must be modified to work
Link: https://studio.support.brightcove.com/media/uploading-videos-remote-urls.html
Category: Video Cloud Studio
Title: CMS API Reference
Description: Updated complete field to emphasize that it means at least one rendition has been created, not that all processing is complete
Link: https://apis.support.brightcove.com/cms/references/reference.html#operation/GetVideos
Category: CMS API

27-August-2021

New Docs

Title: Data Sent to Analytics by the Brightcove Player
Description: This topic provides a list of all data sent by the Brightcove Player to the Analytics system.
Link: https://apis.support.brightcove.com/analytics/general/data-sent-from-brightcove-player.html
Category: Analytics, Data Collection

Major updates

Title: Brightcove Social™ Documentation
Description: All Brightcove Social™ documentation has been updated using the new Brightcove branding
Link: https://studio.support.brightcove.com/social/index.html
Category: Brightcove Social™ Documentation
Title: Overview: Playback API
Description: Maximum videos per playlist increased to 1000. Also added information about how to retrieve videos for a playlist when there are more than 100
Link: https://apis.support.brightcove.com/playback/getting-started/overview-playback-api.html#Playlist_requests
Category: Playback API, Playlists
Title: Playback API Reference
Description: Maximum videos per limit parameter increased to 1000. Applies to general video and playlist videos requests
Link: https://apis.support.brightcove.com/playback/references/reference_v1.html#operation/Get_Playlists_by_ID_or_Reference_ID
Category: Playback API, Playlists
Title: Uploading Videos Using the Upload Module
Description: Warning that video cannot currently be uploaded from dropbox - this is a bug introduced by a change in Dropbox, and a fix is in the works
Link: https://studio.support.brightcove.com/media/manage/uploading-videos-using-upload-module.html
Category: Ingesting Videos
Title: Uploading Videos Using Remote URLs
Description: Warning that video cannot currently be uploaded from dropbox - this is a bug introduced by a change in Dropbox, and a fix is in the works
Link: https://studio.support.brightcove.com/media/uploading-videos-remote-urls.html
Category: Ingesting Videos
Title: Debugging on Mobile Devices
Description: Updated all sections for working with Android devices
Link: https://general.support.brightcove.com/developer/debugging-mobile-devices.html
Category: General developer
Title: Social Sharing Plugin
Description: Updated the options section based on engineering notes
Link: https://player.support.brightcove.com/plugins/social-sharing-plugin.html#Options
Category: Brightcove Player
Title: Live DRM
Description: Update stream format table for Widevine DRM.
Link: https://live.support.brightcove.com/general/live-drm.html
Category: Live

Minor updates

Title: Known Issues
Description: Updated issue where player does not function correctly if there is an element on the page with the id "default"
Link: https://general.support.brightcove.com/support/known-issues-studio-brightcove-player-and-apis.html#player
Category: Brightcove Player
Title: Implementing Client-Side Ads with the Native SDKs
Description: Apple will deny any App Store "Kids" category submission using the IMA SDK
Link: https://sdks.support.brightcove.com/features/implementing-client-side-ads-native-sdks.html#iOS_Implementation
Category: Native SDKs

20-August-2021

New Docs

Title: Using Multi-Lingual Metadata
Description: In this topic you will learn how to use multi-lingual video metadata in a Portal Experience
Link: https://gallery.support.brightcove.com/experiences/portal/using-multi-lingual-metadata.html
Category: Gallery

Major updates

Title: Brightcove Native Player Controls
Description: Added section about adding fast forward and rewind buttons
Link: https://sdks.support.brightcove.com/features/brightcove-native-player-controls.html#Jump_forward_and_rewind_buttons
Category: Native SDKs
Title: Debugging on Mobile Devices
Description: Updated steps and images for Android debugging section
Link: https://general.support.brightcove.com/developer/debugging-mobile-devices.html#Android_debugging
Category: General developer
Title: Managing Playlists Using the CMS API
Description: Maximum videos per playlist increased to 1000. Also added information about how to retrieve videos for a playlist when there are more than 100
Link: https://apis.support.brightcove.com/cms/managing-videos/managing-playlists-using-cms-api.html
Category: CMS API, Playlists
Title: CMS API Reference
Description: Maximum videos per playlist increased to 1000. Also new limit and offset params for Get Videos in Playlist request
Link: https://apis.support.brightcove.com/cms/references/reference.html#operation/GetVideosInPlaylist
Category: CMS API, Playlists
Title: Overview: Forensic Watermarking
Description: HEVC, Mixed-codec video, and 5.1 Audio now supported
Link: https://apis.support.brightcove.com/general/overview-forensic-watermarking.html#related_topics
Category: Dynamic Ingest, Uplaod Module, Forensic Watermarking

Minor updates

Title: Cross-Device Resume with the Native SDKs
Description: Updated overview text to include same or different device
Link: https://sdks.support.brightcove.com/features/cross-device-resume-sdks.html
Category: Native SDKs
Title: Cross-Device Resume with Brightcove Player
Description: Updated overview text to include same or different device
Link: https://player.support.brightcove.com/playback/xdr-with-bcplayer.html
Category: Brightcove Player
Title: Overview: Cross-Device Resume
Description: Updated overview text to include same or different device
Link: https://apis.support.brightcove.com/xdr/getting-started/xdr-overview.html
Category: XDR API
Title: Tealium Plugin for Brightcove Player
Description: Added text to emphasize that Tealium if not platform-specific
Link: https://player.support.brightcove.com/plugins/tealium-plugin-brightcove-player.html
Category: Brightcove Player
Title: Encoding Settings: Watermarks
Description: Removed GIF from supported formats (no longer is)
Link: https://zencoder.support.brightcove.com/encoding-settings/assets/encoding-settings-watermarks.html
Category: Zencoder
Title: Overview: Analytics API
Description: Added note that subsequent identical requests will return a 409 error until the initial request has be processed and the response cached
Link: https://apis.support.brightcove.com/analytics/getting-started/overview-analytics-api-v1.html#Caching
Category: Analytics API
Title: Editing Video Properties using the Media Module
Description: Added screenshot to show where forensic watermarking shows up in video properties
Link: https://studio.support.brightcove.com/media/editing-video-properties-using-media-module.html
Category: Media Module, Forensic Watermarking
Title: Live DRM
Description: Removed references to Internet Explorer
Link: https://live.support.brightcove.com/general/live-drm.html#Playback_technologies_used
Category: Live
Title: Working with Folders
Description: Added note that accounts are limited to 1000 folders
Link: https://apis.support.brightcove.com/cms/managing-videos/cms-api-working-folders.html
Category: CMS API, Folders
Title: CMS API Reference
Description: Added limit of 1000 folders, missing error code for folder limit exceeded
Link: https://apis.support.brightcove.com/cms/references/reference.html#operation/CreateFolder
Category: CMS API, Folders
Title: Live API: Insert ID3 timed metadata
Description: Added a note in the ID3 doc for the TS stream timestamps.
Link: https://apis.support.brightcove.com/live-api/guides/live-api-insert-id3-timed-metadata.html
Category: Live, API
Title: Creating Social Media Publishing Destinations
Description: Added a YouTube warning for hidden channels.
Link: https://studio.support.brightcove.com/social/creating-social-media-publishing-destinations.html#youtube
Category: Social

13-August-2021

New Docs

No New Docs

Major updates

Title: Overview: Playback API
Description: Updated steps for making a video request with SSAI
Link: https://apis.support.brightcove.com/playback/getting-started/overview-playback-api.html#Video_request_with_SSAI
Category: Playback API, SSAI
Title: Overview: Cross-Device Resume
Description: Added FAQ section based on answers from product team
Link: https://apis.support.brightcove.com/xdr/getting-started/xdr-overview.html#FAQ
Category: XDR API
Title: Beacon Known Issues
Description: Expanded with information about offline playback
Link: Beacon Classic - https://beacon.support.brightcove.com/references/known-issues.html
Category: Brightcove Beacon
Title: Beacon Known Issues
Description: Expanded with information about offline playback
Link: Beacon LA - https://beacon-help.support.brightcove.com/general/known-issues.html
Category: Beacon
Title: Live DRM
Description: Added a matrix with the DRM-enabled technologies per browser.
Link: https://live.support.brightcove.com/general/live-drm.html
Category: Live, DRM

Minor updates

Title: Sample Templates for Universal Syndication
Description: Fixed an error in one of the sample templates
Link: https://apis.support.brightcove.com/social-syndication/getting-started/sample-templates-universal-syndication.html
Category: Social Syndication APE
Title: Live API Reference
Description: Added new ad_tracking_sample_percentage field that will be needed for coming SSAI Ad Logs
Link: ad_tracking_sample_percentage
Category: SSAI, Live API
Title: Known Issues: Brightcove Native Player SDKs
Description: Added captions issue to Android Known Issues
Link: https://sdks.support.brightcove.com/developer-support/questions/known-issues-brightcove-native-player-sdks.html#Native_SDK_for_Android
Category: Native SDKs
Title: Configuring Page Availability
Description: Added info on the page status label "Scheduled"
Link: https://beacon-help.support.brightcove.com/layout/configuring-page-availability.html#schedule
Category: Brightcove Beacon

6-August-2021

New Docs

Title: Rename 608/708 Captions in the Player
Description: This topic explains how to rename captions tracks for HLS in the player to conform with 608 and 708 naming requirements.
Link: https://player.support.brightcove.com/general/rename-608-708-captions.html
Category: Player Configuration, Accessibility, Player Management API
Title: Installing the Connector for Teams
Description: This topic covers the installation and configuration of the Brightcove Video Connector for Microsoft Teams.
Link: https://integrations.support.brightcove.com/teams/installation.html
Category: Video Cloud Integrations
Title: Using the Connector for Microsoft Teams
Description: This topic covers using the Brightcove Connector for Microsoft Teams.
Link: https://integrations.support.brightcove.com/teams/using.html
Category: Video Cloud Integrations

Major updates

Title: Managing Playlists Using the CMS API
Description: Updated for renaming 608/708 captions
Link: https://apis.support.brightcove.com/player-management/references/reference.html#operation/GetPlayerConfiguration
Category: Player Configuration, Accessibility, Player Management API
Title: Managing Playlists Using the CMS API
Description: Updated base URL to https://edge.api.brightcove.com/playback/v1 (now redirects all requests to the v2 version, except for customers still using v1)
Link: https://apis.support.brightcove.com/playback/references/reference_v2.html
Category: Playback API
Title: Getting Notifications When Videos Are Finished
Description: Added PHP code for simple app to handle notifications
Link: https://zencoder.support.brightcove.com/general-information/getting-notifications-when-videos-are-finished.html
Category: Zencoder

Minor updates

Title: Google Tag Manager Plugin for Brightcove Player
Description: Updated minimum player version required to use this plugin
Link: https://player.support.brightcove.com/plugins/google-tag-manager-plugin-brightcove-player.html
Category: Brightcove Player
Title: Implementing Server-Side Ads in the Live Module
Description: Added a note that the Live SSAI + DRM feature is not enabled at the moment.
Link: https://live.support.brightcove.com/live-module/implementing-server-side-ads-live-module.html
Category: Live, SSAI
Title: Known Issues: Studio and Brightcove Player
Description: Known Live issue: Recurring events still published when inactive show 3 segments of playback
Link: https://general.support.brightcove.com/support/known-issues-studio-brightcove-player-and-apis.html
Category: Brightcove Live
Title: Codecs and Formats
Description: Updated to mention newer video codecs that are supported
Link: https://zencoder.support.brightcove.com/general-information/faq-codecs-and-formats.html
Category: Zencoder