Using a Lead Form with a Portal Experience

Product(s)
Gallery
Role(s)
Studio User
Task(s)
Create a Portal Experience

In this topic, you will learn how to configure an Audience lead form for use in a portal experience.

Lead forms can be used to capture viewer information as viewers watch videos and can be used with the following types of experiences:

  • Portal
  • Live Event Portal
  • Landing Page

With Portal, Live Event Portal and some Landing Page experiences, lead forms will be displayed inside the player. Lead forms can be configured to display after a specified number of videos have been viewed or after a predetermined time interval has passed. The following is an example of a lead form displayed inside of a player:

sample lead form

Landing Page experiences can also be configured to display a lead form on the body of the page, for example:

sample lead form

Lead data can be downloaded in comma separated or Excel file formats.

The steps to use a lead form are as follows:

Creating a lead form

Lead forms are created using the Audience module. For complete steps to creating a lead form including all of the options that are available, see Creating an Audience Lead Form. To create a lead form, follow these steps:

  1. Open the Audience module.
  2. Click Lead Forms in the left navigation.
  3. Click Create Lead Form.
  4. Enter a Name for the lead form.
  5. Configure the lead form settings and then click Save.

Note: No validation is performed on the lead form data that is entered.

Note: When a lead form is used on a Landing Page experience and the experience is configured to display the form in the body of the page, lead form timing and display settings will be ignored.

Assigning a lead form to an Audience-enabled player

Lead forms can only be displayed in Audience-enabled players. An Audience-enabled player is a Brightcove Player that is configured with the Audience plugin. Audience-enabled players record video engagement data that can be viewed inside of the Audience module. To create an Audience-enabled-player, follow these steps:

  1. Open the Audience module.
  2. Click Audience Players.
  3. Click Create Player to create a new Audience-enabled player.

    Note: It is also possible to add the Audience plugin to an existing player.

  4. Locate your player and use the Lead Form dropdown list to select the lead form to display.
    select lead form
  5. (Optional) If you are using Audience to track video engagement data, the player should be configured with a data connection using the Connect To dropdown list.

Configuring an experience to use a lead form

After a lead form has been created and assigned to an Audience-enabled player, it can be used in a portal experience. To configure an experience to use a lead form, follow these steps:

  1. Open the Gallery module.
  2. Edit the experience that you want to add the lead form to.
  3. Click VIDEO AND PLAYBACK > Player and Lead Form in the left navigation.
  4. Select an Audience-enabled player that is configured with the lead form to display.
  5. After a player is selected, the Lead Form and Connection information will be displayed. Confirm this is correct.

    Note: If a Landing Page experience is configured to display a lead form in the body of the page, lead form timing and display settings will be ignored.

  6. Click Save.

Make sure to republish the experience after making any changes.

Exporting lead data

All lead data collected from Gallery lead forms is exported using the Audience module. See Exporting Gallery Lead Data for information on how to export the Gallery lead data.