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Video Cloud Player Cookies
| Product | Edition |
|---|---|
| Video Cloud | Express I, Express II, Express III, Professional, Enterprise |
This article describes the cookies used in connection with Brightcove's out-of-the-box Video Cloud players and describes how to disable the cookies, should you wish to do so.
Video Cloud players use cookies for the following purposes:
Viewer analytics cookie
Video Cloud players use a cookie to identify unique and new viewers of your videos and report the number of each of these viewer types in the Analytics module of the Studio. If your viewers block this cookie, Video Cloud will use an alternate means to identify unique and new viewers, however, these alternate means do not report as precise a number of unique and new viewers as does the use of this cookie. When this cookie is disabled, all functionality associated with this cookie is also disabled.
Characteristics of the viewer analytics cookie
| Name | Function | Domain | Persistence |
| _tmid | Identifies unique viewers and new viewers | scanscout.com | one year |
The video analytics cookie is enabled by default when Video Cloud Analytics is enabled; to disable or re-enable Video Cloud Analytics, see Disabling Video Cloud Player Analytics Cookies below.
Bandwidth detection cookie
When you use FMS Steaming or Progressive Download to deliver videos (not Akamai HD streaming), Video Cloud Flash players use a cookie to detect the initial bandwidth of a viewer's computer or device. This cookie helps to significantly improve initial rendition selection. If you disable this cookie, Video Cloud will still detect bandwidth by using the Brightcove Bootloader swf. Without the cookie, this must be done on each player load, consuming more bandwidth and possibly resulting in a poorer quality initial rendition.
If, in addition to disabling the bandwidth detection cookie, you add the parameter <param name="useClientSideBandwidthDetection" value="false" to the player publishing code, bandwidth detection will be disabled completely.
Characteristics of the bandwidth detection cookie
| Name | Function | Domain | Persistence |
| BC_BANDWIDTH | Detects initial bandwidth capability for progressive download deliveries |
host | current session |
The cookie that detects bandwidth is enabled by default; to disable, or re-enable this cookie see Disabling Video Cloud Player Analytics Cookies below.
Video quality analytics cookies
Video Cloud players use cookies to collect information about the quality of Video Cloud video delivery. This information enables Brightcove support and development teams to monitor and improve the quality of service and to troubleshoot video quality issues. If you disable these video quality analytics cookies, Video Cloud will not collect these analytics on the quality of the delivery of your videos. If you are a Media Analytics customer, these cookies must be enabled or Media Analytics will not be operational.
Characteristics of the analytics module cookies
| Name | Function | Domain | Persistence |
| AkamaiAnalytics_BrowserSessionId | Stores the ID for a visit | host | current session |
| AkamaiAnalyticsDO_visitMetricsCsv | Stores visit-related metrics as a CSV |
host | current session |
| AkamaiAnalyticsDO_bitRateBucketsCsv | Stores required information to compute bitrate data for the visit |
host | current session |
| AkamaiAnalytics_VisitCookie | Stores information about the number of tabs currently open |
host | current session |
| AkamaiAnalytics_VisitLastCloseTime | Stores the time when the browser was last closed | host | current session |
| AkamaiAnalytics_VisitIsPlaying | Stores information about streams playing in any tabs |
host | current session |
| clientLastPTimes | Stores the epoch times of the Play beacon | host | current session |
| clientLastHTimes | Stores the epoch times of the Heartbeat beacon | host | current session |
| AkamaiAnalyticsDO_visitStartTime | Stores visit start time | host | Current session |
| Akamai_AnalyticsMetrics_clientId | Stores unique ID | host | 1 year |
These video quality analytics cookies are enabled by default; to disable or re-enable these cookies, see Disabling Video Cloud Player Analytics Cookies below.
Disabling Video Cloud Player Analytics Cookies
Video Cloud player analytics cookies are enabled by default. You may elect to disable all viewer analytics cookies, the bandwidth detection cookie, or all video analytics cookies from the Account Settings page of the Studio. You must have Administrator privileges to access this area of the Studio.
To disable Video Cloud player cookies, on the Video Cloud Studio Home page, click the Account Settings link at the top right, under the navigation bar.
- To disable the viewer analytics, click Analytics, then click the Tracking for Analytics Module - Edit link, and select Disable.
- To disable the bandwidth detection cookie, click Publishing Settings, then click the Cookie-based Rendition Optimization - Edit link, and select Disable.
- To disable the video quality analytics cookies, click Analytics, then click the Video Quality Analytics - Edit link, and select Disable.
To re-enable Video Cloud cookies, return to the Account Settings pages where you disabled the cookies, and select Enable.
Cookies can also be disabled on a per-user basis.
Disabling Brightcove Cookies on a Per User Basis
The cookies described on this page may also be configured on a per user basis using the embed code or the API. For further information, please visit this topic.
Third Party Services
Please be aware that if you use third-party services in connection with Video Cloud, such as ad serving services, analytics services or social media services, the third-party service provider may use cookies in connection with its services. Though cookies from these service providers may be deployed in connection with Video Cloud players, Brightcove does not control the cookies used by such services. Please contact your third-party service providers to learn about the cookies used by their services.
Keeping Updated
If you would like to be kept updated on changes made to this page by Brightcove, you may wish to utilize a third-party web page monitoring service such as changedetection.com.
This document was last updated on 11 March 2013. Please contact Support if you need additional information on cookies.
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