Domains and Ports that Must Be Accessible to Video Cloud

ProductVersionEdition
Video CloudLegacy StudioExpress I, Express II, Express III, Professional, Enterprise

In order to use Video Cloud Studio from within your network, your browser client needs to be able to access a number of required ports and domains through the firewall. If you can not access the ports and domains below, you may experience issues using Video Cloud players, Studio and modules.

The list of key URLs for Video Cloud operation for all customers except those in Japan are:

  • *.brightcove.com (Brightcove web sites)
  • *.brightcove.net (Brightcove players)
  • bcove.me (social sharing, shortened video URLs)
  • *.api.brightcove.com (Brightcove APIs for Studio and players
  • *.o.brightcove.com (source for some streaming media)
  • players.brightcove.net (source for Brightcove players)
  • hls.ak.o.brightcove.com (source for some HLS video)
  • uds.ak.o.brightcove.com (source for some video progressive downloads)
  • brightcove.vo.llnwd.net (source for video renditions and assets)
  • *.llnw.net (source for video renditions and assets)
  • *.llnwd.net (source for video renditions and assets)
  • *.edgefcs.net (location for several Brightcove services relating to Studio and integrations)
  • *.akafms.net (source for video renditions and assets)
  • *.edgesuite.net (location for several Brightcove services relating to Studio and integrations)
  • *.akamaihd.net (source for video renditions and assets)
  • *.analytics.edgekey.net (source for analytics data)

If wildcarding is not possible, individually list the following domains (all over http port 80 and https port 443):

  • videocloud.brightcove.com (Studio)
  • studio.brightcove.com (new Studio)
  • admin.brightcove.com (for scripts used by Studio and Brightcove players)
  • api.brightcove.com (for RESTful APIs called by Studio and players plugins)
  • analytics.api.brightcove.com (for Analytics)
  • bcove.me (social sharing, shortened video URLs)
  • bcsecure01-a.akamaihd.net (for some secure streaming)
  • billing.brightcove.com (source for billing data)
  • brightcove.vo.llnwd.net (video streams and assets)
  • brightcove04.brightcove.com (video streams and assets)
  • brightcove.vo.llnwd.net (source for video assets)
  • brightcove-01.fcod.llnwd.net, brightcove-02.fcod.llnwd.net, brightcove-03.fcod.llnwd.net,... (and so forth, through brightcove-99.fcod.llnwd.net) (additional sources for video assets)
  • brightcove04.o.brightcove.com (video streams and assets)
  • c.brightcove.com (domain for Smart Player previews)
  • catalog.api.brightcove.com (RESTful API used by Studio, mobile SDKs, and player plugins)
  • cloudfront.net (used by new Studio for media assets)
  • cms.api.brightcove.com (RESTful API used by Studio, mobile SDKs, and player plugins)
  • console.brightcove.com (data source for Studio)
  • cp101675.edgefcs.net (FMS Port 1935)
  • data.brightcove.com (RESTful API called by the Analytics Module in Studio)
  • docs.brightcove.com (developer documentation)
  • edge.api.brightcove.com (called by Brightcove players for video and other data)
  • files.brightcove.com (media assets)
  • fcds201.iad.llnw.net, fcds202.iad.llnw.net (media assets)
  • fms.brightcove.com (source for some video streams)
  • FMS Port 1935 (for streaming image capture only): brightcove.fcod.llnwd.net
  • gallery.brightcove.com (for hosting video Galleries)
  • go.brightcove.com (used to handle various user actions on brightcove.com)
  • goku.brightcove.com (source for video data used by Studio)
  • img.brightcove.com (images for Brightcove sites)
  • images.gallery.brightcove.com (source for Gallery images)
  • ingestion.api.brightcove.com (RESTful API used by Studio and integrations)
  • internal.api.brightcove.com (used by Studio)
  • live.api.brightcove.com (for managing live streams)
  • live.brightcove.com (for live)
  • link.brightcove.com (domain used in social sharing for players)
  • metrics.brightcove.com (API used to collect analytics data for players)
  • my.brightcove.com (domain for Studio)
  • oauth.brightcove.com (RESTful API used in authenticating other Brightcove APIs)
  • players.brightcove.net (domain for Brightcove players)
  • players.brightcove.com (used for Brightcove players management)
  • players.api.brightcove.com (RESTful API called by Studio for player management)
  • repos.api.brightcove.com (domain used to store data for Brightcove players)
  • preview-players.brightcove.net (domain for Brightcove player previews)
  • reporting.brightcove.com (source for some analytics data)
  • sadmin.brightcove.com (used for Studio and players loaded over SSL)
  • search.brightcove.com (required to search Brightcove sites)
  • secure.brightcove.com (used for player assets loading over SSL)
  • services.brightcove.com (used by Studio settings)
  • share.brightcove.com (used by Studio for video sharing)
  • signin.brightcove.com (domain for signing into Studio)
  • smartplayers.api.brightcove.com (used by Studio for player management)
  • uds.ak.o.brightcove.com (video stream source)
  • vjs.zencdn.net (used by Brightcove player)
  • www.brightcove.com (the main Brightcove web site)
  • support.brightcove.com (documentation and support)
  • publishers.videohub.tv
  • a139.vi5g5.akafms.net (source for some streaming videos)

For customers in Japan, the key URLs for Video Cloud operation are:

  • *.brightcove.co.jp
  • bcove.me
  • *.o.brightcove.com
  • *.llnw.net
  • *.vo.llnwd.net
  • *.llnwd.net
  • *.edgefcs.net
  • *.akafms.net
  • *.edgesuite.net
  • *.akamaihd.net
  • *.videohub.tv
  • *.analytics.edgekey.net
  • players.brightcove.net
  • players.api.brightcove.com
  • repos.api.brightcove.com

If wildcarding is not possible, individually list the following domains (all over http port 80 and https port 443):

  • a139.vi5g5.akafms.net (media asset source)
  • admin.brightcove.co.jp
  • api.brightcove.co.jp
  • analytics.api.brightcove.co.jp
  • metrics.brightcove.com
  • c.brightcove.co.jp
  • data.brightcove.co.jp
  • console.brightcove.co.jp
  • videocloud.brightcove.co.jp
  • oauth.brightcove.co.jp
  • players.brightcove.net
  • players.api.brightcove.com
  • repos.api.brightcove.com
  • fms.brightcove.com
  • goku.brightcove.co.jp
  • link.brightcove.co.jp
  • my.brightcove.co.jp
  • reporting.brightcove.com
  • sadmin.brightcove.co.jp
  • search.brightcove.co.jp
  • secure.brightcove.co.jp
  • services.brightcove.co.jp
  • share.brightcove.co.jp
  • signin.brightcove.co.jp
  • billing.brightcove.co.jp
  • www.brightcove.com
  • bcovekk.vo.llnwd.net
  • bcovekk.fcod.llnwd.net (FMS Port 1935)
  • publishers.videohub.tv
  • catalog.api.brightcove.com
  • load.scanscout.com
  • brightcove01.brightcove.com
  • brightcove04.brightcove.com
  • brightcove04.o.brightcove.com
  • hls.ak.o.brightcove.com
  • uds.ak.o.brightcove.com
  • cp101675.edgefcs.net (FMS Port 1935)

Please understand that specific IP addresses are not available, as they may change at any time without notice. In addition, as we add new features or modify existing features, this list may change.

This page was last updated on: March 19, 2015

Post new comment

The content of this field is kept private and will not be shown publicly.
0

Comments