Domains and Ports that Must Be Accessible to Video Cloud

ProductEdition
Video CloudExpress I, Express II, Express III, Professional, Enterprise

In order to use Video Cloud Studio from within your network, your browser client needs to be able to access a number of required ports and domains through the firewall. If you can not access the ports and domains below, you may experience issues using Video Cloud players, Studio and modules.

The list of key URLs for Video Cloud operation for all customers except those in Japan are:

  • *.brightcove.com
  • bcove.me
  • *.o.brightcove.com
  • brightcove04.o.brightcove.com
  • hls.ak.o.brightcove.com
  • uds.ak.o.brightcove.com
  • brightcove.vo.llnwd.net
  • *.llnwd.net
  • *.edgefcs.net
  • *.akafms.net
  • *.edgesuite.net
  • *.akamaihd.net
  • *.analytics.edgekey.net

For the Video Cloud Studio Analytics module, add:

  • https://catalog.api.brightcove.com
  • https://data.brightcove.com

If wildcarding is not possible, individually list the following domains (all over http port 80 and https port 443):

  • admin.brightcove.com
  • api.brightcove.com
  • c.brightcove.com
  • console.brightcove.com
  • fms.brightcove.com
  • goku.brightcove.com
  • link.brightcove.com
  • my.brightcove.com
  • oauth.brightcove.com
  • reporting.brightcove.com
  • sadmin.brightcove.com
  • search.brightcove.com
  • secure.brightcove.com
  • services.brightcove.com
  • share.brightcove.com
  • signin.brightcove.com
  • billing.brightcove.com
  • u.brightcove.com
  • www.brightcove.com
  • brightcove.vo.llnwd.net
  • brightcove-01.fcod.llnwd.net, brightcove-02.fcod.llnwd.net, brightcove-03.fcod.llnwd.net,... (and so forth, through brightcove-99.fcod.llnwd.net) 
  • publishers.videohub.tv
  • FMS Port 1935 (for streaming image capture only): brightcove.fcod.llnwd.net
  • cp101675.edgefcs.net (FMS Port 1935)
  • a139.vi5g5.akafms.net

For customers in Japan, the key URLs for Video Cloud operation are:

  • *.brightcove.co.jp
  • data.brightcove.co.jp
  • oauth.brightcove.co.jp
  • bcove.me
  • *.o.brightcove.com
  • *.vo.llnwd.net
  • *.llnwd.net
  • *.edgefcs.net
  • *.akafms.net
  • *.edgesuite.net
  • *.akamaihd.net
  • *.videohub.tv
  • *.analytics.edgekey.net

If wildcarding is not possible, individually list the following domains (all over http port 80 and https port 443):

  • admin.brightcove.co.jp
  • api.brightcove.co.jp
  • c.brightcove.co.jp
  • console.brightcove.co.jp
  • videocloud.brightcove.co.jp
  • fms.brightcove.com
  • goku.brightcove.co.jp
  • link.brightcove.co.jp
  • my.brightcove.co.jp
  • reporting.brightcove.com
  • sadmin.brightcove.co.jp
  • search.brightcove.co.jp
  • secure.brightcove.co.jp
  • services.brightcove.co.jp
  • share.brightcove.co.jp
  • signin.brightcove.co.jp
  • billing.brightcove.co.jp
  • www.brightcove.com
  • bcovekk.vo.llnwd.net
  • bcovekk.fcod.llnwd.net (FMS Port 1935)
  • publishers.videohub.tv
  • catalog.api.brightcove.com
  • load.scanscout.com
  • brightcove01.brightcove.com
  • brightcove04.brightcove.com
  • brightcove04.o.brightcove.com
  • hls.ak.o.brightcove.com
  • uds.ak.o.brightcove.com
  • cp101675.edgefcs.net (FMS Port 1935)
  • a139.vi5g5.akafms.net

Please understand that specific IP addresses are not available, as they may change at any time without notice. In addition, as we add new features or modify existing features, this list may change.

This page was last updated on: October 15, 2014

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