Resolved Issues

This document lists issues in former releases of Brightcove that have now been resolved. For a list of known issues in the current release, see Known Issues.

Brightcove Players

  • Security dialog in IE8. When you sign in to the Brightcove Studio using Internet Explorer 8, the browser displays this security warning dialog:

    IE8 Security Warning

    Click No in response to this dialog in order to sign in to the Studio. Note that this is a change in behavior from Internet Explorer 7, where the correct answer to the dialog was Yes. (resolved Brightcove 3.2.2)
  • The publishing code to embed Brightcove players in WordPress blogs did not work correctly. (BC-16094 / resolved Brightcove 3.0.1)
  • MediaControls BEML component doesn't support advertising or bumpers. The MediaControls BEML component did not support ad delivery or bumpers. When initially released, the MediaControls BEML component did not have out-of-the-box advertising support. With the Brightcove 3.4 release, we have added built-in advertising support for this component. In order to enable your custom player templates built using MediaControls components to deliver advertising in a supported way, you will need to alter your BEML slightly. See our updated documentation for complete BEML examples. If you have already built custom ad support for your MediaControls player using our player APIs, we strongly advise that you update your custom player template to take advantage of the built-in ad support as soon as possible. (BC-21165 / resolved Brightcove 3.4)

Media Module

  • Image capture for streaming assets was supported only for FLV video assets and did not work for content transcoded by Brightcove. In addition, image capture for streaming FLV assets may fail intermittently, with the image capture tool failing to complete processing. If that happens to you, either close the image capture tool and try again later, or upload your own image as a video still or thumbnail. (resolved Brightcove 3.1.1)
  • If you added the same video to a manual playlist two or more times, and then removed one of the instances of the video, all instances of the video were removed from the playlist. (BC-11398 / resolved Brightcove 3.2)

Publishing Module

  • When you used the Edit Styles view to select images to assign to a player, only the first nine image assets in your media library were displayed initially. Workaround: Select one image, then select another in the image selection dialog. This causes paging controls to display, enabling you to select image assets beyond the first nine. (BC-16021 / resolved Brightcove 3.0.1)

Advertising

Video ad creatives needed to use .flv extension, not .FLV

Video ad creative file were required to use the lowercase .flv extention, not the uppercase .FLV extension. Ads with the .FLV extension would not load in the player. (BC-17608 / resolved Brightcove 3.2)

Key/Value Pairs added for Pre and Post-Roll cue points in the Advertising module not saved

Key/value pairs set on the Pre-roll and Post-rolls in the cue point editor may not work. (BC-19790 / resolved Brightcove 3.3.1)

Ad SWFs layered on top of video player controls

Ad SWF appeared over the volume and full-screen controls while a video ad is playing back. This prevented users from being able to adjust the volume or use the player controls in full screen. (BC-19765 & BC-19215 / resolved Brightcove 3.3.1)

clickURL can't be longer than 450 characters

Due to a limitation in Internet Explorer, the click URL could not be longer than 450 characters.  (BC-19787 / resolved Brightcove 3.3.1) 

Player controls remain visible during ad play in full screen mode

When a player is in full screen mode and a video ad or ad SWF displays, the player control buttons (play/pause) remain visible, even though they do not work until the ad completes. (BC-20376) 

MediaControls BEML Component does not have an Ad Mode

If you have built a custom player template using BEML and the player controls employ the MediaControls component, the SponsorMessage won't function. This is because the Sponsor message is part of the Video Player's ad mode, which is available if you use the built-in controls from a Video Player component. Ad mode is not included in the MediaControls component. If you want to show a sponsor message while a video ad is playing back you will need to write a custom plugin (i.e. a SWFLoader or module) to do what you want. 

FTP Batch Provisioning

In an FTP batch provisioning manifest, the cuepoint element did not work unless it was expressed as a self-closing tag. As a consequence, a cuepoint element could not contain a metadata element as a child. (BC-18338 / resolved Brightcove 3.2)

Custom Players and BEML (Brightcove Experience Markup Language)

Turning on automatic advance in custom players

Players that support playlists have an auto-advance setting that indicates whether the player should automatically begin to play the next video in the player when one video finishes. A custom player could not be set to auto-advance unless the custom player template initially sets the auto-advance setting to true. (BC-17305 / resolved Brightcove 3.2)