Using a Custom Domain Name in Links and Feeds

You have the option to identify a custom domain name at the account level for use in your players. That custom domain name replaces link.brightcove.com in the RSS feeds for your players as well as in the links to your players (for example, when a viewer clicks "get link" in your player).

You have the option to identify a custom domain name at the account level for use in your players. That custom domain name replaces link.brightcove.com in the RSS feeds for your players as well as in the links to your players (for example, when a viewer clicks "get link" in your player).

You must complete the two steps below to set up your Video Cloud account to use a custom domain name.

Configure DNS Settings

You need to identify an otherwise unused domain or subdomain name to use for your Video Cloud RSS feeds and video links. You cannot use your usual website domain, as this would make your website inaccessible. For example, if your website is at www.example.com, you might want to use video.example.com.

You need to configure a CNAME (Canonical Name) with the DNS (Domain Name System) to associate your domain with link.brightcove.com. A CNAME is an alias, so when a URL with your custom link domain (such as video.example.com) is retrieved by your browser, the response actually comes from link.brightcove.com.

Contact your network administrator or web hosting provider for help with this step. Remember that it can take up to 48 hours for DNS changes to take effect.

Configure your Video Cloud account

After you have set up your CNAME, configure the custom domain name for your players on the Account Settings page of the Video Cloud Studio:

1. Sign in to the Video Cloud Studio.
2. On the Video Cloud Studio home page, click the Account Settings link at the top right, under the navigation bar. You must have Administrator privileges to access this area of the Studio.
3. On the Account Settings page, click Publishing Settings.
4. Under Custom Link Domain Name, click Edit.

5. Enter the domain you have selected in the http:// field.
6. Click Validate to ensure that your domain is configured correctly. If your domain has not been configured correctly, the Account Settings page will display error messages stating Network not configured – Please configure your network. Check to make sure that your DNS changes have taken effect and that you have entered the domain correctly, then click Validate again.
7. Click Save Changes.